Hotel Receptionist Jobs in Stratford E20 – Immediate Start & Flexible Shifts
Staff Direct is urgently hiring professional, customer-focused Hotel Receptionists for premier venues in Stratford E20. Enjoy competitive weekly pay, an ASAP start, and the support of a top local recruitment agency. Your next career move starts here.
This Role At A Glance
- Location: Stratford E20 (Westfield, Olympic Park area)
- Start: Immediate / Within 48 Hours
- Pay: Competitive Hourly Rate + Holiday Pay
- Type: Temporary, Temp-to-Perm & Permanent Roles
Hotel Receptionist Job Description: Stratford E20
Staff Direct is partnering with several prestigious hotels and serviced apartment complexes in the vibrant Stratford E20 area to recruit experienced and enthusiastic Hotel Receptionists. This is a front-line role where you will be the first point of contact for guests, responsible for creating a lasting positive impression and ensuring seamless operations from check-in to check-out.
Stratford, home to Westfield Stratford City and Queen Elizabeth Olympic Park, is a major hospitality hub requiring top-tier customer service professionals. Whether you're looking for a temporary position to gain experience, a temp-to-perm opportunity, or a permanent career move, registering with Staff Direct gives you access to exclusive roles not always advertised publicly. We streamline the hiring process, connecting you directly with hiring managers for a faster start.
Core Responsibilities of a Hotel Receptionist in Stratford
Guest Services & Check-In/Out
Warmly welcome guests, manage efficient check-in/check-out procedures using Property Management Systems (PMS), handle key distribution, and provide accurate information on hotel amenities, local attractions like the Olympic Park, and transport links.
Reservations & Administration
Process room bookings, amendments, and cancellations. Handle cash, card, and invoice transactions accurately. Maintain meticulous guest records and manage administrative tasks such as filing, photocopying, and preparing guest documentation.
Communication Hub
Operate the hotel switchboard, directing calls appropriately. Liaise effectively with housekeeping, maintenance, and catering teams to ensure guest requests are met promptly and room status is accurately communicated.
Problem Resolution
Act as the first point of contact for guest complaints or issues. Demonstrate excellent problem-solving skills to resolve matters calmly and efficiently, escalating to management when necessary, to ensure guest satisfaction and positive online reviews.
Essential Skills & Experience We Require
Proven Reception or Front Desk Experience
Previous experience in a hotel, serviced apartments, or a busy customer-facing reception role (e.g., corporate reception, medical reception) is highly desirable. Familiarity with PMS like Opera, Fidelio, or similar is a major advantage.
Exceptional Communication & Interpersonal Skills
You must possess a clear, professional telephone manner, flawless written English, and the ability to interact warmly with a diverse range of guests and colleagues. Fluency in additional languages is beneficial for Stratford's international clientele.
Strong Organisational & IT Skills
Ability to multitask in a fast-paced environment, manage a busy desk, and maintain accuracy under pressure. Competence in Microsoft Office (Word, Excel, Outlook) and the ability to learn new software quickly is essential.
Right to Work in the UK & Local Accessibility
You must have the legal right to work in the United Kingdom. Reliability and the ability to commute to Stratford E20 for various shift patterns (including early mornings, late evenings, weekends, and bank holidays) are crucial for these roles.
Salary, Benefits & Why Stratford E20 is a Great Place to Work
Compensation Package
We offer transparent and competitive pay for all our Hotel Receptionist placements in Stratford. Rates typically range from £12 to £14 per hour, depending on the specific venue, your level of experience, and the shift pattern. All temporary workers are also entitled to statutory holiday pay accrual. For permanent positions, salaries are discussed directly with the employer and often include additional benefits.
📈 Career Progression
Starting as a Hotel Receptionist in a major hub like Stratford can lead to supervisory roles, Front Office Management, or opportunities in revenue management and guest relations within large hotel chains.
🚆 Unbeatable Location
Stratford E20 is exceptionally well-connected via Stratford International, Stratford Regional stations, the Elizabeth line, and the DLR. It's a dynamic area with Westfield shopping, dining, the Olympic Park, and the London Stadium on your doorstep.
How to Apply for Hotel Receptionist Jobs in Stratford
Applying through Staff Direct is the fastest route to an immediate start. We act as your advocate, matching your skills and preferences with the best local employers. The process is straightforward and designed to get you working quickly.
Submit Your CV
Email your up-to-date CV to us. Tailor it to highlight your reception and customer service experience.
Quick Registration
Our team will call you for a brief chat to discuss your availability, experience, and right-to-work status.
Interview & Match
We arrange interviews with suitable hotels. We prep you with all the details about the role and client.
Start Your Role
Once placed, you start your new role with our ongoing support and weekly pay processed reliably.
Ready to Start Your Application?
This is an urgent requirement for multiple hotels in Stratford E20. Don't miss out on these immediate opportunities.
If you are interested email your cv and info to [email protected] or call us now on 020 3627 5550.
Apply for This Hotel Receptionist Job →Frequently Asked Questions: Hotel Receptionist Roles
Hotel receptions operate 24/7. Shifts typically include early mornings (e.g., 7 am - 3 pm), late evenings (3 pm - 11 pm), and night shifts. Weekend and bank holiday work is standard in hospitality. Flexibility is highly valued, and we have roles to suit different availabilities, including part-time. When you register, we'll discuss your preferred hours.
Absolutely. Transferable skills in customer service, cash handling, problem-solving, and using IT systems are the core foundation. We have clients who value a great attitude and willingness to learn over specific hotel PMS experience. We provide guidance and can often place candidates with strong general customer service backgrounds into entry-level or trainee receptionist positions.
For many of our urgent temporary assignments, we can facilitate a start within 24-48 hours, subject to right-to-work checks. The speed depends on your immediate availability and the client's specific onboarding process. We specialise in immediate start jobs across London and the UK.
Yes, we are a multi-sector agency. While we are actively recruiting for Hotel Receptionists, we also consistently have high demand for Construction Labourers, Construction Site Cleaners, and Warehouse Operatives / Picker Packers in and around Stratford and East London. Explore our all jobs board for the latest vacancies.
A Day in the Life of a Front Desk Receptionist
Curious about what the role really entails? Watch this short video for an insider's look at the daily tasks, challenges, and rewards of working at a busy agency front desk, which shares many similarities with a hotel reception environment.
Why Choose Staff Direct?
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Trusted & Local
We have in-depth knowledge of the Stratford E20 job market and strong relationships with local employers.
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Weekly Pay Guaranteed
Get paid reliably every week. No chasing invoices or delayed payments – we handle all the payroll administration.
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Career Support
Your dedicated consultant provides CV advice, interview preparation, and helps you find roles that match your career goals.
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Access to Top Roles
We fill positions for major hotels, boutique venues, and corporate clients. Many of these opportunities are accessed exclusively through agencies like ours.
Other Urgent Roles in Stratford
Looking for something different? We have multiple immediate start vacancies across sectors. Browse all job opportunities in the UK on our main portal.
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